Retirees criticize the Rafidain Bank loan application process: The system closes after 3 minutes.
Retirees criticize the Rafidain Bank loan application process: The system closes after 3 minutes.
2026-11-14
Shafaq News – Baghdad
On Saturday, a large segment of retirees expressed their dissatisfaction with the electronic loan application mechanism launched by Al-Rafidain Bank, due to the application period being limited to only three minutes before the system is closed again, which prevents large numbers of eligible people from completing the application procedures and benefiting from these loans.
One of the retirees told Shafaq News Agency that opening the system for only three minutes and then closing it was unreasonable, wondering why the experiences of the Gulf countries, which have made significant progress in providing electronic services to citizens, were not utilized, without them having to face technical problems or enter a race against time to obtain the service.
For his part, one of the employees questioned the possibility of providing a fair opportunity to apply for loans within three minutes, given that there are about 6.5 million employees and military personnel, as well as retirees, considering that this period is not commensurate with the size of the numbers seeking to benefit from banking services.
A number of retirees called on the House of Representatives, the Ministry of Finance, and members of the Parliamentary Finance Committee to intervene to find a more flexible alternative mechanism that would ensure that all those eligible have the opportunity to apply, away from the repeated waiting and technical difficulties that accompany the registration process.
They stressed the need to adopt an organized and simplified electronic system that allows applications for loans of 5 million and 10 million dinars, ensuring fairness and equal opportunities among retirees, and reducing repeated application attempts that do not succeed due to the rapid closure of the registration process.
The retirees indicated that their demands aim to facilitate banking procedures and provide a more efficient and stable electronic service that takes into account the circumstances of this segment and ensures that financial services reach them in an easy and fair manner.
shafaq.com
