Central Bank announces launch of citizens’ complaints management platform
Central Bank announces launch of citizens’ complaints management platform
12-17-2024
Information/Baghdad…
The Central Bank of Iraq revealed the launch of an electronic platform to receive, process and resolve complaints submitted by the public, indicating its keenness to respond quickly to their complaints.
The Central Bank of Iraq stated, in a statement received by Al-Maalouma Agency, that “the launch of the “Citizens Complaints Management” platform comes in line with the bank’s tireless efforts in the digital transformation process to receive complaints submitted by the public, regarding their dealings with the banking sector, providing services, reporting negative cases, and enhancing the supervisory role of this bank.”
The Central Bank of Iraq alerted the public to the possibility of submitting complaints, starting from Sunday 1/5/2025, through the bank’s official website in the complaints platform window, or through the government’s Ur platform, or the following electronic link:
https://complaint.app.cbi.iq/
almaalomah.me
